.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Investigation Advancement Honor for Artificial Intelligence Contact Centers and also called a Forerunner in 2 Aragon Investigation Globe reports: AI Agent Platforms in the ICC, 2025, and also Intelligent Call Center, 2025. The company was actually identified as one of the most tactical supplier in the artificial intelligence Representative Platforms report.At the center of Five9’s advancement is their sight for The NEW CX, where AI Brokers as well as AI-empowered Human Agents team up to supply hyper-personalized client expertises. The company lately presented new developments consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of modern technology in market development and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Agents AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually additionally called an Innovator in The Aragon Study Planet for Artificial Intelligence Agent Operating Systems in the ICC, 2025 and also Aragon Research Study Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has actually been called a victor of the 2024 Aragon Analysis Advancement Award for AI Contact Centers. Additionally, Five9 has been named a Leader in two Aragon Analysis World records: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Call Center, 2025. This acknowledgment coming from Aragon Study emphasizes Five9’s setting as a leader in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 record openings Five9 as the absolute most
key merchant rated in
the file, realizing Five9 s tactical vision for AI-driven technology in CX. At the center of this technology is Five9’s concept for The brand new CX where AI Representatives and AI-empowered Human being Brokers work together to deliver hyper-personalized, straightforward customer adventures. Through equipping companies to supply transformative client communications while lowering expenses and improving performance, Five9 is setting brand new criteria for AI-powered answers in the contact facility business.
AI is actually foundational for making remarkable customer expertises, and also our team are recognized to become determined through AragonResearch as impressive for our efforts to push the smart get in touch with center forward, said Jonathan Rosenberg, Chief Technology Police Officer and Director of AI, Five9. Our focus has actually been, and will continue to be actually, helping organizations supply those adventures with user friendly devices as well as capacities. Along with each brand-new advancement, we take a breakthrough for both Five9 and also for the field all at once.
The Aragon Research Innovation award identifies service providers leveraging visionary use technology to not merely conform as markets modify, however to definitely disrupt and also educate how their markets will certainly progress. Five9 was actually formally offered with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards event.Five9’s devotion to advancement, especially its vision for combinationing artificial intelligence Agents and also AI-empowered Human Representatives, is actually preparing a brand new standard for how services can provide hyper-personalized and smooth customer adventures, stated Jim Lundy, Founder, CEO as well as Lead Analyst, Aragon Analysis. This honor and file recognition improves Five9’s commitment to supplying AI innovations for CX.
Earlier this year, the provider presented brand-new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that transform the way companies come close to CX, driving far better outcomes for both clients and brokers. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, gives an extensive suite of remedies to power AI-elevated consumer adventures that deliver far better company results and Carry Joy to CX.
Our unified cloud-native offering makes it possible for hyper-personalized customer knowledge and also even more equipped workers, bring in every customer interaction a lot more connected, easy, and personal. Relied on by 2,500 +consumers as well as 1,400+ partners worldwide, Five9 unites the electrical power of AI, our system, and also our individuals to drive AI-elevated CX.For additional information, visit www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Rights Set aside.
The id of an Aragon Research award winner is actually not an endorsement through Aragon Investigation of any sort of supplier, item, or service. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards carried out Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 gained the 2024 Aragon Analysis Advancement Honor for Artificial Intelligence Contact Centers and was named a Leader in pair of Aragon Analysis Globe files: AI Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What new AI products performed Five9( FIVN) offer in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to transform client adventure control.Exactly how carries out Five9’s( FIVN )BRAND-NEW CX sight impact client service? Five9’s NEW CX vision blends artificial intelligence Agents along with AI-empowered Human Representatives to provide hyper-personalized, easy clientexperiences while lowering prices as well as improving productivity.
What was actually Five9’s( FIVN) important job in the Aragon Research Entire world 2025 record? Five9was installed as one of the most important provider in the artificial intelligence Agent Operating Systems in the ICC, 2025 report, acknowledging their tactical vision for AI-driven advancement in CX. When performed Five9( FIVN) receive the AragonAnalysis Development
Award
?
Five9 was formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.